Support

Contact Us

For any questions, issues, or feedback regarding the Fivin WorkforceHub app or platform, please contact our support team directly by email. We aim to respond within 1–2 business days.

Common Topics

• Can't log in to the app

  Make sure you are using the correct username and password provided by your employer. If you have forgotten your password, use the Forgot Password option on the login screen.

• Location or clock-in issues

  The app requires location permissions to clock in and out. Make sure location services are enabled on your device and that the Fivin app has permission to access your location.

• Not receiving notifications

  Ensure that notifications are enabled for the Fivin app in your device settings. Log out and back in to re-register your device for push notifications.

• Incorrect schedule or hours

  Contact your supervisor or manager directly to request a correction. You may also submit a correction request within the app under the Time Tracking section.

• Account or data requests

  For requests related to your personal data (access, correction, or deletion), please email us at admin@fivinsolutions.fi. See our Privacy Policy for more details.

App Information